Privacy Statement2016-12-07T13:05:48+00:00

NORFOLK CREATIVE ARTS

PRIVACY POLICY

The purpose of this statement is to make you aware how we use the personal information that we may obtain from you. We are committed to safeguarding the privacy of our customers. We will only use the information that we collect about you lawfully, this includes information given voluntarily by you through completing a form or gathered automatically as you visit our website.

It is important that you familiarise yourself with the details outlined in the following paragraphs;

* Use of Your Personal Information

* Disclosure of Your Information

* Cookies

* Security

* Making payments to Norfolk Creative Arts

* General

Use of Your Personal Information

When you visit and use our website you will be asked to provide certain information about yourself. We will store and use this information on computers or otherwise to fulfil our agreement with you.

We may use your personal information to;

Improve your browsing experience, by personalising the website.

Enable your use of the services available on the website.

Administer our website services for assessment and analysis with regard to marketing (e.g. customer and products) to enable us to provide you and other customers with relevant information through our marketing programme. To enable us to review, develop and improve the services which we offer.

We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may keep you informed of such products and services (including special offers, discounts, competitions and other information) by any of the following methods:

Email

Telephone

Post

Fax

or otherwise (including products and services of other companies and organisations) which we consider may be of interest to you.

Send you goods purchased via the website, and supply to you services purchased via the website.

Communicate with you via email to deal with enquires and complaints made by or about you relating to the website.

Where you submit personal information for publication on our website, we will publish and otherwise use the information in accordance with the license you grant to us.

If you want to be removed from our database for these purposes, please email art@norfolkcreativearts.co.uk Using the word unsubscribe in the subject line. Please also include your name and the email address you wish to be removed. Please note that it may take up to 28 days to action your request.

Disclosure of Your Information

We will not give information about you to anyone except for law enforcement agencies involved in fraud prevention and detection if we have a duty to do so.

Or, any company who works in association with us. Who will provide you with other services.

We will not do this without your express permission.

 

In connection with any legal proceedings or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purpose of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this webpage.

Security

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Making payments to Norfolk Creative Arts

All payments for services and goods purchased from Norfolk Creative Arts through our website will be made through PayPal. When paying for goods and services from Norfolk Creative Arts you will be directed temporarily to complete your payment through PayPal. The only financial information we store on our system regarding your payment is the authorisation code returned by PayPal.

General

You may instruct us to provide you with any personal information we hold about you.

Provision of such information will be provided on receipt of a written request and subject to the payment of a fee (currently fixed at £10.00); and the supply of appropriate evidence of your identity.

Please write to us at:

Norfolk Creative Arts

Church Hill School

Gayton Road

Grimston

Norfolk

PE32 1BG

If you are concerned that any of the information we hold on you is incorrect or you have a general enquiry with regard to our Privacy policy, please contact us.

At Norfolk Creative Arts We:

provide excellent customer service; are trusted; offer a variety of creative arts in the local area; have a great venue; are reasonably priced for the quality service received; will offer a good selection of courses.

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